Shipping Policy

At Mahira, we aim to process and deliver your order as quickly as possible.

Order Processing

Orders are usually processed within 2–5 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with the available tracking information.

Delivery Times

Delivery times are estimates and may vary depending on the delivery address, shipping carrier, public holidays, or other circumstances beyond our control.

If no specific delivery period has been agreed, applicable EU consumer rules generally require delivery without undue delay and no later than 30 days after the order is concluded.

Tracking

When tracking is available, we will send you the tracking information by email once your order has been shipped.

Please note that tracking information may take some time to become active after the package has been handed to the carrier.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us at:

iusupova_baehring_gbr@yahoo.com

We will check the status of your shipment and assist you with the next steps.

Incorrect or Damaged Orders

Please inspect your order immediately after receiving it.

If you receive a damaged, defective, or incorrect item, contact us as soon as possible at iusupova_baehring_gbr@yahoo.com and provide your order number and photos of the issue.

We will review your request and provide an appropriate solution.

Delivery Address

Please make sure that your shipping address is complete and accurate when placing your order.

Mahira is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Changes to Your Order

If you need to change your shipping address or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to make changes to the order.

Contact

For questions regarding shipping and delivery, please contact us:

Email: iusupova_baehring_gbr@yahoo.com

Mokhira Iusupova 
Finsterwalder Str. 33
13435 Berlin
Deutschland